Privacy Policy

This policy explains what personal information we collect when you use this website, how we use it and the choices you have. Replace this placeholder text with your own policy before launch.

Who we are

Prudent operates this website. You can contact us at any time through the Get in touch page.

What we collect

• Contact details you give us when you send an order request or a message (name, email, phone, address).

• Bank details for SEPA direct debit (bank name, BIC, IBAN). These are stored encrypted, visible only to authorised staff, used only to collect your payment, and deleted once no longer needed.

• Order details (the product, quantity and price).

• Basic technical information needed to run the site securely (such as IP address in server logs).

How we use it

• To process and deliver your order request, collect payment by SEPA direct debit, and contact you about it.

• To reply to your enquiries.

• To keep the website secure and prevent abuse.

We do not sell your personal information and we do not use third-party advertising or analytics trackers.

How long we keep it

We keep order records for as long as needed to fulfil the order and meet our legal and accounting obligations. Messages are kept for as long as needed to handle your enquiry.

Your rights

You can ask us to access, correct or delete the personal information we hold about you, or object to how we use it. Contact us and we will respond within the time required by law.

Changes

We may update this policy from time to time. Any changes will be posted on this page.